- 99% Uptime Guarantee
- We run comprehensive round the clock monitoring of our servers, so if there is an issue we can act immediately.
- Any unplanned maintenance will be dealt with as quickly as possible. You can see our systems status at any time by going to our System Status page here http://www.sparkhost.co.uk.
- If you have an emergency you can let us know any time of day by sending an email to firstname.lastname@example.org
Billing and customer information
- All your invoices will be available to you upon request in a printer-friendly format
- We will never sell your personal details to other companies
- All your personal information is held in accordance with the Data Protection Act 1998
- We fully comply with the data protection act and your rights to see the information we hold about you
- All complaints will get a formal response as soon as possible
- All complaints will be fully documented
This page was last edited on 01/07/2011 by Callam Milne